Frequently Asked Questions
Everything you need to know about our craftsmanship and shipping.
Where does Cecilie Bahnsen ship to?
We offer worldwide shipping to most countries. Delivery times and shipping costs vary depending on your location and are calculated at checkout.
What is your return policy?
You can return items within 14 days of receipt. All items must be in their original condition, unworn, and with all tags attached to be eligible for a refund.
How do I find my size in Cecilie Bahnsen pieces?
Our pieces often feature voluminous silhouettes. We recommend checking the specific size guide on each product page or contacting our customer care team for personalized fit advice.
Are duties and taxes included in the price?
For orders within the EU, VAT is included. For international orders, duties and taxes are calculated at checkout for most regions to ensure a seamless delivery experience.
Can I modify or cancel my order after it has been placed?
Once an order is confirmed, we process it quickly to ensure timely delivery. Please contact our support team immediately, and we will do our best to accommodate your request before the order is dispatched.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and region-specific options like Klarna and Apple Pay.